The rules for the Fişekhane Company are as follows;

- Unless the event is cancelled or postponed, ticket refunds, cancellations and changes cannot be made.

- There will be a ticket check at the entrance of the event, you need to show your ticket from your phone.

- The specified time is the event start time.

- Late arrivals are admitted at intermission if there is an intermission in theatre performances; at the first appropriate applause in shows such as concerts, dances, performances. Otherwise, they cannot be admitted.
- There is an age limit of 12 years.

- It is forbidden to record with cameras, cameras, mobile phones and all kinds of recording devices.

- Phones must be switched off/silent.

- Tickets that are not used on the day and time are invalid and it is not possible to refund and/or change the ticket price and service fee. No request can be made to Biletinial for the refund of tickets not used on the day and time.
- The organising institutions and/or organisations have the right to change the seating arrangement and plan in the concert areas and/or concert halls when they deem appropriate.
- The user accepts that he/she complies with the age limit rules valid for the event for the tickets purchased through Biletinial. For age limits, it will be mandatory to present an ID at the event venue for the ticket purchased.
- If there is a discounted ticket definition for the event and a ticket is purchased with the discounted ticket option, the User agrees and undertakes that he/she is subject to this discounted ticket. For discounted tickets, it will be mandatory to present the identity card at the event venue.
- In case of late arrival at the event time, Biletinial is in no way responsible for taking the user to the event venue.