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The following rules apply for BKM events;

- No spectators will be allowed in the hall after the show starts.

- Under 16 years old are not allowed. Ages 16 and over are subject to a ticket.

- No outside food or drink will be allowed.

- The organizing company reserves the right to change the program and ticket prices.

- The organizing company has the right to refuse entry to the venue of the event to any person it deems inappropriate who disturbs/will disturb other guests, provided that the ticket price for the event is refunded.

- Cameras, cameras, sound devices, etc. will not be allowed in the event venue.

- Purchased tickets cannot be canceled, refunded or changed.

- Audio and video recordings will be made throughout the event. The organizer and the artist have the right to use these images later on without any consent from the participants.

-Participants who enter the event area are required to purchase a new ticket if they exit the area.

-It is forbidden to enter the event area with firearms, flammable, explosive, flammable (such as *deodorant, *spray, *perfume, etc.), cutting, piercing, bruising, all kinds of tools that are actually suitable for use in attack and defense (*helmet, *camping chair, *selfie stick, *tripod, *pants chain, etc.) and laser pointer.

- Tickets that are not used on the day and time are invalid and it is not possible to refund and/or change the ticket price and service fee. No request can be made to Biletinial for the refund of tickets that are not used on the day and time.
-If your ticket cannot be used for any reason other than force majeure or cancellation of the event, we kindly ask you to contact Biletinial at least 48 hours before the event time, otherwise your ticket cannot be canceled.
- The organizing institutions and/or organizations have the right to make changes in the seating arrangement and plan in the areas and/or concert halls where the concert will be held.
- The user agrees that the tickets purchased through Biletinial comply with the age limit rules applicable to the event. For age limits, it will be mandatory to present ID at the event venue for the ticket purchased.
- If there is a discounted ticket definition for the event and a ticket is purchased with the discounted ticket option, the User agrees and undertakes that he/she is subject to this discounted ticket. For discounted tickets, it will be mandatory to present the identity card at the event venue.
- In case of late arrival at the event time, Biletinial is not responsible in any way for taking the user to the event venue.