Meçhul Paşa

- Ticket cancellation is not possible for Ned Production and Art Organization 39 events.

- Tickets that are not used on the day and time are invalid and it is not possible to refund and/or change the ticket price and service fee. No request can be made to Biletinial for the refund of tickets that are not used on the day and time.
- If your ticket cannot be used for any reason other than force majeure or cancellation of the event, we kindly ask you to contact Biletinial at least 48 hours before the event time, otherwise your ticket cannot be canceled.
- The organizing institutions and/or organizations have the right to make changes in the seating arrangement and plan in the areas and/or concert halls where the concert will be held.
- The user agrees that the tickets purchased through Biletinial comply with the age limit rules applicable to the event. For age limits, it will be mandatory to present ID at the event venue for the ticket purchased.
- If there is a discounted ticket definition for the event and a ticket is purchased with the discounted ticket option, the User agrees and undertakes that he/she is subject to this discounted ticket. For discounted tickets, it will be mandatory to present the identity card at the event venue.
- In case of late arrival at the event time, Biletinial is not responsible in any way for taking the user to the event venue.

** The following rules apply for Fişekhane events.

- Unless the event is canceled or postponed, tickets cannot be refunded, canceled or changed.

- There will be a ticket check at the entrance of the event, you must show your ticket from your phone.

- The specified time is the event start time. 

- Late arrivals are admitted at intermission if there is an intermission in theater performances; at the first appropriate applause in concerts, dances, performances. Otherwise, they will not be allowed in.

- It is forbidden to record with cameras, cameras, cell phones and all kinds of recording devices.

- Phones must be turned off/silent.