- Tickets that are not used on the day and time are invalid and it is not possible to refund and/or change the ticket price and service fee. No request can be made to Picakseat for the refund of tickets not used on the day and time.
- The organizing institutions and/or organizations have the right to change the seating arrangement and plan in the areas and/or concert halls where the concert will be held.
- The user agrees that he/she complies with the age limit rules applicable to the event for the tickets purchased through Picakseat . For age limits, it will be mandatory to present ID at the event venue for the ticket purchased.
- If there is a discounted ticket definition for the event and a ticket is purchased with the discounted ticket option, the User agrees and undertakes that he/she is subject to this discounted ticket. For discounted tickets, it will be mandatory to present the identity card at the event venue.
- In case of late arrival at the event time, Picakseat is not responsible in any way for taking the user to the event venue.